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Shipping Information

Shipping and Processing

Here at Sew Chic Hair we value each customer and handle each package with care. We offer full transparency with our process so you are comfortable and aware of every step!

Processing Time:

Generally orders are processed within 3-5 business days. You will then receive an email with tracking information when your order is shipped to your address. An extra 1-2 business days may be added for orders placed on weekends.

Shipping Times:

Location Estimated Shipping Time
Domestic (USA)

7-12 Business Days

International (Out of USA)

12-24 Business Days

 

Standard shipping times are 3-5 business days after orders are processed.

Promotional Shipping: Please allow an additional 1-2 business days for processing during promotional periods.

TOTAL DELIVERY TIME= PROCESSING TIME + SHIPPING TIME

Unfortunately we do not offer shipping on Weekends or Holidays.

Tracking Information:

All tracking information will be sent directly to your email provided at checkout. To track your order follow the links below. If you're having trouble tracking your package feel free to contact us.

USPS: https://tools.usps.com/go/TrackConfirmAction_input

UPS: https://www.ups.com/track?loc=en_US&requester=ST/

Fedex: https://www.fedex.com/en-us/home.html

DHL: https://www.dhl.com/en.html

 

SHIPPING TERMS| PLEASE BE ADVISED
1) If products are currently out-of-stock you will receive a notice to the provided email address. If needed you will be placed on our priority list and we will notify you when it is restocked.
2) Once orders are confirmed, there can be no changes or cancellations to an existing order (Please refer to return/exchange policy).
Note: Please place orders with our policies in mind if needed by a specific date. We encourage customers to order far enough in advance to allow for unanticipated delays.  
3) We are not responsible for late shipments due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
4) If your package is delayed or lost we are not held responsible and cannot refund. Once your package is shipped the responsibility is with the carrier. Package insurance is available upon request at an additional charge. 
5) If your order is shipping to an address other than the billing address on your PayPal, we may contact you to list the alternate address with your PayPal or require additional information from you to verify that you are indeed the cardholder. Your order will not be shipped until your payment information has been confirmed. This helps prevent fraudulent use of your credit card or PayPal account. Listing the address before you place an order helps us process your order more quickly.

6) For the cardholder's protection, the company reserves the right to send orders to the billing address if a different shipping address cannot be verified.

7) We are not responsible for any duties, taxes, or additional charges that may be charged by your local customs for any international deliveries