Return Policy

Return & Exchange Policy

 

Returns:

In reference to the nature of our business, we a no returns policy. However, in the event you are unsatisfied with your order, you can ship the order back in its original condition upon approval.  Please note that the recipient is responsible for the return cost and tracking. We accept exchanges on hair extensions only in the event an order is damaged or in error (i.e wrong color, length, or texture). All return requests must be submitted within 4 days after the order is received and must be returned in original condition. Simply email us at info@sewchichairimports.com with RETURN in the subject line for return consideration. Please be advised returns are only applicable for store credits and can take up to 30 days to appear after 

Exchanges:

We accept exchanges on hair extensions only in the event an order is damaged or in error (i.e wrong color, length, or texture, brand). All return/exchange requests must be submitted within 4 days after the order is received and must be returned in original condition. We advise all our customers to confirm your order details before final purchase. Please note we can only issue store credits, not a refund.